Currently, our Trilogy is selling for only $10.00 for one book and $6.00 per book for two or more books, including free shipping and handling. Also, we are taking orders only from U.S. customers who have an APO, FPO, or zip code. However, foreign and other customers may order online at the Amazon.com bookstore, but it may cost more and take longer to deliver through them. The following sections provide appropriate information about the publisher, the Trilogy, any Shipping and Handling fees, Sales Taxes, Customer Service, and Privacy and Security considerations.

Ensbay Publishing

    Ensbay is an essence oriented publishing house located in the swamp of North Florida right next to a beautiful bay. The gators cruise; the pelicans glide; the fish jump; the saw grass sits; the sun sets magically; and the hot, humid climate percolates the blood in the creative mind.

The Spark of Life Trilogy

    This book is a self-contained trilogy (3 books in 1) consisting of 176 pages of comfortable type style that discourages any eye strain. The Trilogy's ISBN is 0-9677236-0-4 and its LCCN is 99-069508. Paperback was chosen specifically to keep the price extremely reasonable. The Trilogy covers the educational, emotional, rational, spiritual, and psychotherapeutic aspects of recovering from bulimia (book 1) and anorexia (book 2) using the author's new therapy (book 3) as developed during 6 years guiding his soul mate toward recovery from these devastating eating disorders. The intent is to provide hope and a dynamic new therapy to eating disorders sufferers and to their supporters and therapists. In order, titles of the three included books are A Spark of Life, The Spark Flickers, and Getting IRCT.

Shipping and Handling

    For an order using credit card or PayPal, shipping and handling (S&H) is currently free via USPS Media Mail (taking about 5 business days) for any quantity of books ordered. Bubble envelopes are used for 1-2 books and appropriate packing materials are used for greater quantities. We hope our free S&H helps during the current economic downturn.

Sales Taxes

    Currently, we collect no sales taxes for most customers, except those in Colorado and Minnesota where these states insist on sales taxes being collected at the moment of interstate Internet purchase of our book.

Customer Service

    For credit card and PayPal orders, please contact CCNow's customer service toll free at 1-877-226-6977 or email them. They will be glad to process your refund request, answer any billing questions, or assist with any aspect of your transaction. We believe strongly in our book's informative power. Our money back guarantee states that if you are not substantially helped by reading our book, we will gladly refund your total purchase amount, including any original S&H you might have paid. Importantly, you must explain your desire for a refund to CCNow's customer service using the above contact methods within 30 days after you receive the book. To actually receive credit, you must return the book in reusable condition with your name and order date to our mailing address immediately below this paragraph. Such returns will be donated as free books. You will pay only the return shipping charge. For credit card and PayPal purchases, your account will be credited your total purchase amount. Clearly, customer satisfaction is our primary focus.

Privacy and Security

    We have contracted online credit processing specialist CCNow to ensure the privacy and security of your credit card and PayPal transactions. We strive to always treat everyone as we would like to be treated, and we have extremely high standards regarding privacy and security.
    Our privacy policy states that personal information such as your name, mailing address, email address, phone number, and credit card and PayPal information will not be used outside of the immediate business transaction, unless required for some legal reason. We occasionally wonder whether other online retailers sometimes sell our own personal information to mail list companies. Rest assured that your information will be kept in complete confidence, just like we want ours treated. Your trust is very important to us, and we will not disappoint you.
    Most security issues involve the handling of credit card information. We have carefully chosen CCNow to provide completely secure and professional payment processing by applying an appropriate measure of sophisticated data encryption to your personal credit information after you select the Submit Order link on the order page throughout the credit processing phases of the transaction. CCNow has proven extremely safe and reliable in handling customer data. We carefully monitor our site's security performance by regular testing and encouraging customers to email us with their feedback. We want you to feel both comfortable and secure in shopping with us. We value you very much as a customer, and we will remain on constant alert to protect your security.